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General Terms and Conditions of Sale

ARTICLE 1 - Scope of Application

These General Terms and Conditions of Sale apply without restriction or reservation to all sales concluded by CraftThisGift ("the Seller") with consumers and non-professional buyers ("the Clients or the Client") wishing to purchase products offered for sale by the Seller ("the Products") on the CraftThisGift.com website. They specify, in particular, the terms of ordering, payment, delivery, and management of any returns of Products ordered by Clients.

The Products offered for sale on the CraftThisGift.com website are as follows:

  • PRODUCT DESCRIPTIONS

The main characteristics of the Products, including specifications, illustrations, and indications of dimensions or capacity, are presented on the CraftThisGift.com website.

The Client must take note of them before placing any order.

The choice and purchase of a Product is the sole responsibility of the Client.

Photographs and graphics presented on the CraftThisGift.com website are not contractual and do not engage the Seller's responsibility.

The Client must refer to the description of each Product to know its essential properties and particularities.

Product offers are valid within available stock limits, as specified during order placement.

The Seller's contact details are as follows:

CraftThisGift
7 Allée du Parc Saint-Laurent
45000 Orléans
France

These General Terms and Conditions of Sale apply exclusively, excluding any other conditions, notably those applicable to in-store sales or through other distribution and marketing channels.

These General Terms and Conditions of Sale are accessible at all times on the CraftThisGift.com website and prevail, if applicable, over any other contradictory version or document.

The Client declares having read these General Terms and Conditions of Sale and accepted them by ticking the box provided before initiating the online order procedure as well as the general terms of use of the CraftThisGift.com website.

These General Terms and Conditions of Sale may be subject to later modifications; the version applicable to the Client's purchase is the one in force on the website at the date of the order.

Unless proven otherwise, data recorded in the Seller's IT system constitute proof of all transactions concluded with the Client.

In accordance with the French Data Protection Act of January 6, 1978, the Client has the right at any time to access, rectify, and oppose all their personal data by sending an email to [email protected]:

Order validation by the Client implies acceptance without restriction or reservation of these General Terms and Conditions of Sale.

The Client acknowledges having the legal capacity to contract and acquire Products offered on the website https://craftthisgift.com.

Products presented on the website https://craftthisgift.com are offered for sale for the following territories: worldwide.

For orders sent outside metropolitan France, the Client acts as importer of the concerned Products.

For all Products shipped outside the European Union and Overseas Departments and Territories, the price will be automatically calculated excluding taxes on the invoice.

Customs duties or other local taxes or import duties or state taxes may apply. These are the responsibility of the Client.

Changes to these General Terms and Conditions of Sale apply to users of the CraftThisGift.com website upon their posting online and cannot apply to transactions concluded earlier.

ARTICLE 2 – Orders

It is the Client's responsibility to select the Products they wish to order on the CraftThisGift.com website.

Contractual information is presented in French and confirmed no later than at the time of order validation by the Client.

Product offers are valid as long as they are visible on the site, within available stock limits.

The sale is only final after the Seller sends the Client the confirmation of acceptance of the order by email and after full payment of the price and/or deposit by the Client.

For orders placed exclusively online, order registration on the Provider’s website is done when the Client accepts these General Terms and Conditions of Sale by ticking the box and validating the order.

The Client can check the order details, total price, and correct errors before confirming acceptance (Article 1127-2 of the Civil Code). This validation implies acceptance of all these General Terms and Conditions of Sale and constitutes proof of the sales contract.

The Client must verify order accuracy and immediately report any errors.

Any order placed on the CraftThisGift.com website constitutes a distance contract between Client and Seller.

The Seller reserves the right to cancel or refuse any Client order with payment disputes on previous orders.

The Client can track the order progress on the CraftThisGift.com website.

If orders are limited

The Seller does not intend to sell Products on the CraftThisGift.com site to professionals but only to consumers or non-professionals for personal use.

The Seller reserves the right to refuse orders for the same Product in large quantities exceeding 10 identical items.

If an order can only be honored above a minimum amount or quantity:

No order below 0 euros including tax or quantity less than 0 will be accepted.

Any Client modifications to the order can only be considered by the Seller within limits and if notified by email at least 1 day before the planned shipment date.

If modifications are refused, amounts paid will be refunded within 30 days from notification of refusal (unless the Client prefers a credit).

If a deposit is paid at order:

If the Client cancels the order less than 3 days before the planned delivery date, except for withdrawal rights or force majeure, the deposit paid will be acquired by the Seller without refund.

If no deposit was paid at order:

If the Client cancels less than 1 day before delivery, except for withdrawal or force majeure, 15% of total purchase price will be due to the Seller as damages.

ARTICLE 3 - Prices

Prices correspond to those in effect on CraftThisGift.com at order registration. Prices are in Euros, excluding and including tax.

Prices include any discounts granted on CraftThisGift.com.

Prices are firm and non-revisable during validity period as indicated, but the Seller may modify prices outside this period. Prices exclude handling, shipping, transport, and delivery fees, charged additionally and calculated before order placement.

Payment requested corresponds to total purchase amount including these fees.

Custom Client orders may be subject to prior quotes accepted by Client valid for 1 month from issue.

Quote orders are accepted only after 60% deposit payment.

An invoice is issued upon payment receipt.

ARTICLE 4 - Payment Terms

Price is payable in full upon order by secure payment methods:

  • By credit cards: Visa, MasterCard, American Express, others
  • Others: Stripe, Apple Pay

Payment data is encrypted via STRIPE protocol.

If payment is only debited upon shipment:

For credit card payment, card is debited only when order ships.

The Seller is not obliged to deliver Products if Client does not pay in full as above.

Payments are only final after actual receipt by Seller.

Seller may suspend or cancel delivery if payment conditions are not met.

No extra fees higher than Seller's costs for payment methods may be charged.

ARTICLE 5 - Deliveries

Products ordered will be delivered in metropolitan France (and worldwide) within shipping delay shown on Product page plus handling and transport time to address given by Client on CraftThisGift.com.

Delivery transfers physical possession or control to Client.

Except special cases or product unavailability, Products will be delivered in one shipment.

Seller will do its best to deliver within the above delays.

These delays are indicative only.

If not delivered within 30 days after estimated delivery date, excluding force majeure or Client fault, sale may be rescinded on written Client request (Articles L216-2, L216-3, L241-4 Consumer Code).

Amounts paid will be refunded within 14 days after contract termination without compensation.

If deliveries are made by independent carrier:

Attention:

According to the ordinance of March 14, 2016, risk of loss or damage transfers to consumer upon physical possession. Otherwise, goods travel at owner's risk (usually the Client). Seller responsible for loss if entrusted delivery to carrier (Cass. 1e civ. 13-11-2008).

Deliveries are made by independent carrier to Client’s address accessible to carrier.

If Client arranges own carrier, delivery is made upon handing Products to carrier accepted without reservation.

Client acknowledges carrier is responsible for delivery and has no recourse against Seller for delivery failures.

Special Client requests on packaging or transport accepted by Seller will be charged extra on prior quote.

Seller will refund or replace Products with proven defects promptly under Consumer Code articles and these Terms.

ARTICLE 6 - Transfer of ownership - Transfer of risk

Ownership transfers only upon full payment, regardless of delivery date.

Risk transfers upon physical possession by Client. Products travel at Seller’s risk until then.

ARTICLE 7 - Right of withdrawal

Client has 14 days from receipt to withdraw without reason or penalty if Products are returned in original packaging in perfect condition within 30 days of withdrawal notification. Personalized products cannot be withdrawn.

Returns must be complete with packaging, accessories, manual, and invoice.

Damaged, soiled, or incomplete Products are not accepted.

Withdrawal can be exercised online via withdrawal form on CraftThisGift.com, with immediate acknowledgement, or by any clear statement.

Only product price and delivery fees are refunded; return costs borne by Client.

Exchange (subject to availability) or refund within 10 days of Seller receiving returned Products.

ARTICLE 8 - Seller's liability - Warranty

Products comply with French regulations and are for non-professional use.

Products benefit from legal warranty of conformity and hidden defects without extra payment.

  • Warranty covers defective, damaged, or non-conforming Products.
  • Warranty covers hidden defects making Products unfit for use.

Client must notify Seller in writing within 3 days of delivery and return defective Products with accessories, packaging, and manual.

Seller will refund, replace, or repair non-conforming Products.

Shipping costs reimbursed on proof.

Refunds made within 15 days after Seller's defect recognition.

Refunds by credit or check.

Seller not liable for:

  • Failure to comply with local laws, responsibility of Client.
  • Improper use, professional use, neglect, wear, accident, or force majeure.

Seller's warranty limited to replacement or refund of defective Products.

If contractual warranty applies:

Products may have paid contractual warranty described in Product details, per terms in annex (Warranty Contract).

Contractual warranties exclude specified situations.

Products may have manufacturer warranty as well.

ARTICLE 9 - Data Protection

Personal data collected are necessary for order processing and invoicing.

Data may be shared with partners involved in order fulfillment.

Data processing declared to CNIL.

Client has right to access, modify, and oppose their data per regulations.

Details on CraftThisGift.com.

ARTICLE 10 - Intellectual Property

CraftThisGift.com content is property of Seller and partners protected by French and international IP laws.

Reproduction prohibited and may be counterfeiting.

Seller retains IP rights on photos, designs, prototypes made for Client.

Client prohibited from reproducing without Seller’s permission.

ARTICLE 11 - Unforeseen Circumstances

Parties agree per Civil Code article 1195 that change of circumstances (financial, economic, material) making contract excessively onerous will be borne by Client.

If change lasts beyond 1 month, contract may be terminated.

ARTICLE 12 - Specific Performance

If one party fails obligations, other may demand forced execution after formal notice by registered letter.

After 10 days of failed notice, obligee may perform obligation at defaulting party’s cost.

ARTICLE 13 - Exception of Non-performance

Each party may suspend obligations if other fails serious obligations.

Suspension takes effect upon notice by registered letter.

May be used preventively if failure is imminent.

ARTICLE 14 - Force Majeure

Parties not liable for non-performance due to force majeure per Civil Code article 1218.

Suspension of obligations during force majeure up to 30 days.

Parties must resume normal performance after force majeure ends.

ARTICLE 15 - Contract Termination

15-1- Termination for Unforeseeability

Termination only after 10 days notice by registered letter.

15-2 - Termination for Serious Breach

Notice by registered letter after failed 10 days notice.

15-3 - Termination for Force Majeure

Parties may terminate contract by right without formalities.

15-4 - Termination for Breach

Warning: termination clause must specify obligations leading to termination and requires prior notice.

Non-performance of obligations leads to termination by injured party.

15-5 - Common Provisions

Debtor validly notified by obligation due date.

Services exchanged are refundable upon termination.

ARTICLE 16 - Applicable Law - Language

Warning: contract may be subject to law of a non-EU State but consumer protection rules prevail if contract linked to EU State.

List of criteria indicating close link with EU State (non-exhaustive): residence, targeted activity, prior offer, contract concluded during travel.

French law governs these Terms and Conditions.

These Terms are written in French. Translations are for convenience only; French text prevails in disputes.

ARTICLE 17 - Disputes

Disputes arising from sales are subject to competent courts.

Clients can use mediation services listed on CraftThisGift.com or alternative dispute resolution.

ARTICLE 18 - Pre-contractual Information - Client Acceptance

Ordering on CraftThisGift.com implies full acceptance of these Terms and Conditions and payment obligation.

ARTICLE 19 - Disclaimer

Parents and legal guardians must supervise children when using our products.

Clients must read product instructions and age recommendations.

No product is designed for ingestion or mouthing; misuse is their responsibility.

We disclaim all liability for misuse or negligence.

For safety questions, contact [email protected].

ARTICLE 20 - Limitation of Liability, Inherent Risks, Warranty Exclusion and Information

  1. Limitation of Liability: CraftThisGift commits to provide compliant products but is not liable for indirect, consequential, special damages or damages from misuse, even if informed of risk.

  2. Inherent Risks: Some products may have inherent risks; users must take precautions.

  3. Warranty Exclusion: CraftThisGift makes no express or implied warranty for specific uses; clients must assess suitability.

  4. Information Notification: Clients must read all product information and respect instructions for safe use.

ANNEX I - Legal Warranty Provisions

Article L217-4 Consumer Code:

The seller must deliver a good conforming to the contract and is liable for non-conformities existing at delivery. Also liable for packaging, assembly or installation defects if contractually responsible.

Article L217-5 Consumer Code:

  • Goods must be fit for usual use and match seller description and public claims.
  • Or have characteristics agreed upon or special use accepted by seller.

Article L217-12 Consumer Code:

Action for non-conformity expires two years after delivery.

Article L217-16 Consumer Code:

Warranty period extended by immobilization of at least 7 days during commercial warranty.

Article 1641 Civil Code:

Seller liable for hidden defects making product unfit or reducing value.

Article 1648 Civil Code:

Action for redhibitory defects must be brought within two years of defect discovery.

ANNEX II - Withdrawal Form

This form must be completed and sent by email to [email protected] only if the Client wishes to withdraw from the order placed on "CraftThisGift.com" except for exclusions or limits under applicable Terms and Conditions of Sale.

  • Order of "......"
  • Order number: ...........................................................
  • Client name: ...........................................................................
  • Client address: .......................................................................
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